COVID-19 Update 4/23/20

We would like to let everyone know that 2 cats have recently tested positive in New York State. The cats had mild symptoms and recovered uneventfully. Of those 2 cats, 1 owner tested positive for COVID-19, while the other was not sick.

This information shows us that we have a lot to learn about this virus. According to the MN Board of Animal Health; there is no evidence that pets play a role in the spread of the virus in the United States.

Until we know more the CDC is recommending the following:

  • Do not let pets interact with people or other animals outside of the household.
  • Keep cats indoors.
  • Walk dogs on a leash, maintaining at least 6 feet from other people and animals.
  • Avoid dog parks or public places where a large number of people and dogs gather.
  • If you are sick, restrict your contact with your pets, just like you would for other members of your family.

We continue to follow our protocol of examining coughing dogs in your car. We also continue to follow our strict infectious disease protocols, to keep your pets and ourselves safe.”

3/26/2020 Update:

I hope you are all doing well during this shelter in place time. During this time we are following Governor Walz Executive Order 20-20, and are open for sick animal health care and essential exams and vaccines. We will continue our curb side service to protect you and us. Our pets cannot get this virus nor transmit it. We continue to practice effective infectious disease control by washing our hands before and after each appointment. If your pet needs medications and/or food, call us to utilize our curbside service. We continue to postpone elective surgeries and procedures that require Personal Protective Equipment or PPE, as we wish to help our human healthcare workers protect themselves as they take care of sick people. Dr. Nelson will continue to provide emergency care until 10 pm Monday – Thursday. Call or email us with any questions you have regarding your pet’s health. 507-720-6700 or info@northmankatoanimalhospital.com

UPDATE:

Due to the Corona Virus, we are postponing all elective surgeries and dental cleanings for the foreseeable future. We will let everyone know when we are able to start doing these surgeries again. We are doing this to help our human health care workers have masks and gloves to protect themselves. We will continue to provide necessary emergency surgeries and emergency dental procedures to protect the health of your pet. Please call with any questions. Also remember to wash your hands.”

If your pet is sick and you are coming in for an appointment, our staff will go over the symptoms over the phone while you wait in your car and then we will come out to get your pet. Dr. Nelson will perform the exam and call you with results and any other testing that will need to be done. 

Dear clients,

Due to the evolving situation with novel corona virus and related disease, (COVID-19), North Mankato Animal Hospital is taking additional precautionary measures.

These additional measures are necessary to keep staff, doctor, and clients safe, while continuing to provide excellent patient care. There is no evidence our pets get this virus from people or transmit it to us. These precautions are to protect people. We are going to start curb side service.

When you arrive for your wellness appointment stay in your car, please call us by phone, we will go over the needed vaccinations and lab work. We also ask about heartworm prevention and flea and tick prevention. One of our veterinary assistants will come out to your car and escort your pet into the hospital. Dr. Nelson will perform the annual exam and call you with the results. Then she will perform the agreed upon services and vaccines. We will fill any prescriptions and bring them and your pet to you in your car. You may pay by credit card, check or cash. We will email the receipt to you.

If your pet is ill or injured, please call when you arrive. We will talk briefly with you over the phone to go over the symptoms while you wait in the car. You may then go back to your car to wait. Dr. Nelson will call you with the exam findings and go over any needed diagnostic tests and treatment plan for your pet. You may wait for your pet or leave your pet with us and pick them up later at an agreed upon time. We will call you with the results of any tests and go over any medications that your pet needs. You may pay with credit card, check or cash when your pet is returned to you in your car.

For surgeries, call us when you arrive, and we will go over the surgery release form with you. Your verbal okay will be noted. We will come out and escort your pet into the hospital. Dr. Nelson will call you around noon to let you know how your pet is doing. When you come to pick up your pet, call us and we will go over the take home instructions via phone and give them to you as well when we return your pet to you. You can pay by credit card, check or cash. Surgery release forms are posted on our website.

The same procedure applies for picking up food and medication. Please call to ensure it is in stock and call when you arrive to have your medication delivered to your car. You may pay by phone by credit card or when you arrive by cash or check.

If you have any concerns or special needs for your pet at any time, please call.

Sincerely,

 

Dr. Maryann Nelson